Terms of service

OVERVIEW

Welcome to Didriver.

The terms “we,” “us,” and “our” refer to Didriver. Didriver operates this online store and website, including the related information, content, features, tools, products, and services made available through the website (collectively, the “Services”).

Didriver is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”), together with the policies referenced in them, describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully before using our website or placing an order.

By accessing, browsing, interacting with, or purchasing through the Services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, you should not use the Services.

Nothing in these Terms is intended to limit any mandatory consumer rights available to you under applicable law.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have any legally required consent to use the Services.

When using the Services or placing an order, you may be required to provide information including:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Other information reasonably necessary to process your order

You agree that the information you provide will be accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person without our authorization.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to provide accurate product descriptions, images, colors, dimensions, features, specifications, availability, and other information on our website.

However, the appearance of colors or other visual details may vary slightly depending on:

• Your device
• Display settings
• Screen resolution
• Lighting conditions
• Browser configuration

Products delivered should materially correspond to the description provided on the applicable product page.

Please review all available product information before placing an order.

Product availability is not guaranteed until an order has been successfully processed.

We may update product descriptions, specifications, availability, or other product information when reasonably necessary.

We may also discontinue a product or limit quantities available for purchase.

SECTION 3 – ORDERS

When you place an order through Didriver, you are submitting an offer to purchase the selected products.

Your order may be subject to:

• Payment authorization
• Fraud screening
• Inventory verification
• Address verification
• Order review

An automated order confirmation does not necessarily mean that an order has completed all verification procedures.

We reserve the right to decline, hold, or cancel an order when reasonably necessary, including when:

• Payment cannot be authorized
• Product availability changes
• Important order information is incomplete or inaccurate
• We identify a pricing or listing error
• The transaction is identified as potentially fraudulent
• We are unable to verify important order information

If an order is canceled after payment has been collected, the applicable refund will be processed to the original payment method.

We will make reasonable efforts to notify you using the contact information supplied with the order.

Please review your order carefully before submitting it.

Cancellation requests should be submitted as soon as possible, but cancellation cannot be guaranteed once fulfillment or shipment has begun.

Returns, exchanges, and refunds are subject to our Return and Refund Policy.

Purchases made through the Services are intended primarily for personal or household use unless otherwise agreed.

SECTION 4 – PRICES, PAYMENTS AND BILLING

Product prices, discounts, and promotions may change from time to time.

The price applicable to an order will generally be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.

All prices are displayed in United States Dollars (USD) unless otherwise indicated.

The checkout page will display the applicable order total before payment is submitted, including where applicable:

• Product subtotal
• Discounts
• Shipping charges
• Taxes
• Other applicable charges

Standard shipping for eligible orders delivered within the United States is currently free, as described in our Shipping Policy.

Prices or promotions available through Didriver may differ from those offered through third-party websites, advertising platforms, marketplaces, or other sales channels.

Customers are responsible for providing complete and accurate billing and payment information.

Payment methods currently available may include eligible credit and debit cards, digital wallets, accelerated checkout methods, PayPal, and other payment methods displayed at checkout.

Only the payment methods displayed during checkout are available for a particular order.

Payment must be successfully authorized before an order can be fulfilled.

Additional payment terms are described in our Payment Policy.

SECTION 5 – SHIPPING AND DELIVERY

Shipping availability, processing times, delivery estimates, shipping charges, and related conditions are described in our Shipping Policy.

For eligible orders delivered within the United States, our standard estimated delivery time is:

7–12 business days

This generally consists of:

• Processing time: 1–3 business days
• Transit time: 6–9 business days

Processing and standard transit days are generally Monday through Friday.

The order cutoff time used for U.S. delivery estimates is:

12:00 AM Eastern Time (ET), New York

Delivery dates are estimates and are not guaranteed.

Delivery may be affected by circumstances including:

• Carrier delays
• Severe weather
• Public holidays
• High shipping volumes
• Transportation disruptions
• Incorrect or incomplete delivery information
• Other circumstances outside our reasonable control

Didriver may also offer shipping to selected destinations outside the United States.

International shipping availability, shipping costs, estimated delivery times, and any applicable import requirements may vary by destination and will be determined according to the shipping options available for the applicable order.

Please review our Shipping Policy for complete shipping information.

SECTION 6 – RETURNS, EXCHANGES AND REFUNDS

Eligible returns and exchanges are governed by our Return and Refund Policy.

For eligible U.S. orders, our standard return terms include:

• Return requests within 30 days of delivery
• Returns for eligible defective and non-defective products
• Exchanges, subject to availability
• New-condition merchandise only
• Returns by mail
• Customer responsibility for return shipping labels unless otherwise required by applicable law
• No restocking fee for approved returns
• Approved refunds processed by Didriver within 3 days

Additional conditions and instructions are provided in our Return and Refund Policy.

Customers must contact us before mailing a return so that we can provide the correct return instructions and mailing address.

Do not send return packages directly to our business address unless specifically instructed by our customer support team.

SECTION 7 – INTELLECTUAL PROPERTY

The Services and their content, including text, graphics, logos, website design, photographs, videos, product information, and other materials, may be owned by Didriver, our licensors, Shopify, or other applicable rights holders.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

You may use the Services for lawful personal and non-commercial purposes.

Unless permitted by applicable law or authorized by the applicable rights holder, you may not:

• Reproduce
• Republish
• Distribute
• Sell
• Modify
• Create derivative works from
• Publicly display
• Commercially exploit

protected content from the Services.

The Didriver name, branding, and original brand elements may not be used in a manner that falsely implies endorsement, sponsorship, affiliation, or authorization.

Third-party trademarks, logos, product names, and other intellectual property remain the property of their respective owners.

SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, integrations, or services provided by third parties.

Third-party services may operate under their own terms, policies, and privacy practices.

We do not control independent third-party services and cannot guarantee their availability, accuracy, security, or performance.

Customers should review the applicable third-party terms before using those services.

We may add, modify, or discontinue optional tools or integrations from time to time.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain links to websites or online services operated by third parties.

Didriver does not control independent third-party websites.

If you follow an external link, you should review the third party's:

• Terms of service
• Privacy policy
• Return policy
• Security practices
• Other applicable policies

The inclusion of an external link does not necessarily mean that Didriver endorses or is affiliated with the third party.

Didriver is not responsible for independent third-party products, services, websites, or content except where responsibility cannot legally be excluded.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Didriver uses Shopify to provide and operate our ecommerce Services.

Purchases made through the Didriver store are transactions between the customer and Didriver, unless otherwise expressly stated.

Shopify provides technology and related services that support the operation of our store but does not ordinarily act as the seller of Didriver products.

Certain aspects of your use of Shopify-powered services may also be subject to Shopify's applicable terms and privacy practices.

SECTION 11 – PRIVACY

Our collection, use, processing, and disclosure of personal information are described in our Privacy Policy.

Because the Services are hosted and supported by Shopify, Shopify may also collect and process certain information relating to your access to and use of the Services.

Information may also be provided to relevant service providers where reasonably necessary to:

• Process payments
• Fulfill orders
• Provide shipping
• Prevent fraud
• Provide customer support
• Operate and improve the Services

Please review our Privacy Policy for additional information about privacy rights and data practices.

SECTION 12 – CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, feedback, suggestions, photographs, comments, or other content to Didriver, you represent that you have the right to provide that material.

You must not submit content that:

• Violates another person's intellectual property rights
• Violates privacy or publicity rights
• Contains false or misleading statements
• Contains unlawful, abusive, defamatory, or obscene material
• Contains malicious software or harmful code
• Impersonates another person or misrepresents its source

Where permitted by applicable law, you grant Didriver a non-exclusive, worldwide, royalty-free license to use content that you voluntarily submit for purposes including operating, improving, and promoting the Services.

We may remove content that violates these Terms or applicable law.

We do not require customers to submit only positive reviews, and any incentive associated with a review should be appropriately disclosed where required.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the Services may contain typographical errors, technical errors, inaccuracies, or omissions relating to matters such as:

• Product descriptions
• Pricing
• Promotions
• Availability
• Shipping information
• Delivery estimates

We may correct obvious errors and update inaccurate information when reasonably necessary.

If an error materially affects an order that has already been submitted, we will make reasonable efforts to contact the customer using the information provided with the order.

Where appropriate, we may provide the customer with the option to:

• Accept the corrected information
• Modify the order
• Cancel the affected order
• Receive a refund where payment has already been collected

Nothing in this section limits rights provided by applicable consumer law.

SECTION 14 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

• Violate applicable laws or regulations
• Commit or facilitate fraud
• Infringe intellectual property rights
• Harass, threaten, abuse, or unlawfully harm another person
• Submit materially false or misleading information
• Impersonate another individual or organization
• Introduce viruses, malware, or malicious code
• Attempt unauthorized access to accounts, systems, or data
• Circumvent security measures
• Collect personal information about others without authorization
• Send spam, phishing communications, or other unlawful solicitations
• Interfere with the normal operation of the Services

We may restrict or terminate access where we reasonably determine that these Terms or applicable law have been violated.

SECTION 15 – TERMINATION

You may stop using the Services at any time.

We may suspend or terminate access to all or part of the Services where reasonably necessary, including in response to:

• Violations of these Terms
• Fraud or suspected fraud
• Security threats
• Unlawful activity
• Abuse of the Services

Termination does not eliminate obligations or rights that arose before termination.

Sections that by their nature should continue after termination will remain applicable.

SECTION 16 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain accurate and functional Services.

However, except where prohibited by applicable law, we do not guarantee that:

• The website will always be uninterrupted
• Every feature will always be available
• The Services will always be free from technical errors
• Every third-party service will remain available

Nothing in these Terms excludes or limits warranties, guarantees, or consumer protections that cannot legally be excluded.

Product-specific rights, including applicable return and refund rights, remain subject to our Return and Refund Policy and applicable law.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Didriver and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of the Services.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude liability for matters for which exclusion would be unlawful.

Your mandatory statutory consumer rights remain unaffected.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, material violation of these Terms, or infringement of another person's rights.

Any indemnification obligation will apply only to the extent permitted by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary to comply with applicable law.

The remaining provisions will continue in effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies and notices referenced in them, constitute the agreement governing your use of the Services, subject to mandatory rights provided by applicable law.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent where such consent may lawfully be required.

Didriver may transfer rights or obligations relating to the operation of the Services where permitted by applicable law.

Any transfer will not eliminate mandatory consumer rights.

SECTION 22 – GOVERNING LAW

These Terms and transactions through the Services are subject to applicable laws and regulations.

Nothing in these Terms is intended to deprive customers of mandatory consumer protections available under the laws that apply to them.

Where a dispute arises, applicable jurisdiction and venue will be determined in accordance with applicable law.

SECTION 23 – CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We may update these Terms periodically to reflect changes in:

• Our Services
• Business operations
• Store policies
• Legal or regulatory requirements

The revised Terms will be posted on this website with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice of material changes.

SECTION 24 – RELATED STORE POLICIES

Customers should also review the following Didriver policies, which contain additional terms applicable to purchases and use of the Services:

• Privacy Policy
• Shipping Policy
• Return and Refund Policy
• Payment Policy

If a specific store policy provides more detailed terms regarding the subject it covers, that policy will apply to that subject, subject to applicable law.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to our customer support team.

Store Name: Didriver

Website:
www.didriver.com

Customer Support Email:
hello@didriver.com

Customer Support Phone:
+1 915-500-8529

Business Address:
Didriver
137 Poly Pl
Brooklyn, NY 11209
United States

Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Eastern Time
Saturday–Sunday: Closed