Contact Us

Thank you for visiting Didriver.

If you have questions about our products, an existing order, shipping, returns, refunds, payments, or any other store-related matter, please contact our customer support team using the information below.

Customer Support

Email:
hello@didriver.com

Phone:
+1 915-500-8529

Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Eastern Time
Saturday–Sunday: Closed

When contacting us about an existing order, please include your order number and the email address used to place the order. This will help us locate your order and respond more efficiently.

Business Information

Store Name: Didriver

Website:
www.didriver.com

Business Address:
Didriver
137 Poly Pl
Brooklyn, NY 11209
United States

Please note that this is our business contact address.

If you need to return an item, please contact our customer support team before mailing the package. We will provide the appropriate return instructions and return mailing address.

Please do not send returns directly to our business address unless our customer support team specifically instructs you to do so.

How We Can Help

You may contact us regarding:

  • Product information
  • Order status
  • Shipping and delivery
  • Tracking information
  • Shipping address changes
  • Order cancellations
  • Returns and exchanges
  • Refunds
  • Damaged, defective, incomplete, or incorrect items
  • Payment and billing questions
  • General store inquiries

For damaged, defective, incomplete, or incorrect items, please include your order number, a description of the issue, and clear photos of the product and packaging where applicable.

Important Information

Please do not send sensitive payment information by email, including:

  • Full credit or debit card numbers
  • Card security codes
  • Payment account passwords
  • Account login credentials

For additional information about orders and purchases, please review our:

  • Shipping Policy
  • Return and Refund Policy
  • Payment Policy
  • Privacy Policy
  • Terms of Service

We appreciate your interest in Didriver and look forward to assisting you.