Privacy policy
Didriver operates this store (the "Services"). This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, make a purchase, create an account, or contact us. By using the Services, you acknowledge this policy.
1. Personal Information We Collect
- Contact information — name, billing/shipping address, phone number, email.
- Payment & transaction information — payment method, order details, status. Full card data is processed by certified payment providers, not stored by Didriver.
- Account information — username, password, preferences, settings (where applicable).
- Order & browsing information — products viewed, cart/wishlist items, purchases, returns, previous transactions.
- Communications — messages you send to customer support.
- Device & usage data — device, browser, IP address, and how you interact with the site.
2. How We Use Your Information
- Process orders and payments, and ship products.
- Communicate about orders, returns, refunds, and support.
- Send marketing and promotional messages (with your opt-in; you may unsubscribe).
- Improve our website, products, and customer experience.
- Detect fraud and protect transaction security.
- Comply with legal obligations.
3. Cookies & Tracking
We use cookies and similar technologies to operate the store, remember your cart, analyze traffic, and deliver relevant advertising. You can control cookies through your browser settings; some features may not function properly without them.
4. How We Share Information
We share data only with service providers who help us operate the store — such as payment processors, shipping carriers, analytics, and support tools. We do not sell your personal information. We may disclose information if required by law or to protect our rights.
5. Data Retention
We keep order and account records for as long as needed to provide services, comply with tax and legal obligations, and resolve disputes.
6. Your Privacy Rights
Depending on your state or country, you may have the right to access, correct, delete, or export your personal data, or opt out of marketing. To exercise these rights, email hello@didriver.com.
California residents: Under CCPA/CPRA, you may request disclosure of categories and specific personal information collected, request deletion, and opt out of the "sale" or "sharing" of personal information. Submit requests to the email above.
7. Children's Privacy
The Services are not intended for individuals under 13 (or the age required by your jurisdiction). We do not knowingly collect children's personal information.
8. Security
We implement reasonable administrative and technical safeguards. No method of transmission over the internet is 100% secure, but we strive to protect your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Didriver Customer Support
Email: hello@didriver.com
Phone: +1 915-500-8529
Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET), New York
Saturday–Sunday: Closed
Business Address: 137 Poly Pl, Brooklyn, NY 11209, United States
USD