Contact Us

Thank you for visiting Didriver. If you have questions about our products, an existing order, shipping, returns, refunds, payments, or any store-related matter, our support team is here to help.

Customer Support

Email: hello@didriver.com

Phone: +1 915-500-8529

Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET), New York

Saturday–Sunday: Closed

When contacting us about an existing order, please include your order number and the email used to place the order so we can locate it quickly.

Business Information

Didriver

Website: www.didriver.com

Address: 137 Poly Pl, Brooklyn, NY 11209, United States

This is our business contact address. To return an item, contact support first — we will send the return address and instructions. Do not mail returns to this address unless we specifically instruct you to.

How We Can Help

  • Product information and availability
  • Order status and tracking
  • Shipping and delivery questions
  • Address changes and order cancellations
  • Returns, exchanges, and refunds
  • Damaged, defective, incomplete, or incorrect items
  • Payment and billing questions

For damaged or wrong items, please include your order number, a description of the issue, and clear photos of the product and packaging.

Important

Please do not send sensitive payment information by email — including full card numbers, CVV codes, passwords, or login credentials.